FAQ — ARTIC CLOUD

How do I order?

Choose a plan and open a Discord ticket. Staff can handle the order and payment.

Can I request a custom plan?

Yes. Open a ticket with your RAM, CPU and storage requirements.

Where do I get support?

Join the ARTIC CLOUD Discord and open a support ticket.

Do you offer DDoS protection?

Our hosting plans include DDoS protection as described on their individual plan pages.

Can I get a refund?

Refunds depend on the current ARTIC CLOUD refund policy and the specific service.

Got questions? We’ve got answers.